188 189 Bibliography 參考文獻 Accenture. (n.d.). “Seamless Experience across Channels”. Omni-Channel: Winning the Experience Battleground. Retrieved from https://www.accenture.com/lv-en/service-omni-channel. Carnegie Mellon Software Engineering Institute (SEI). Software Product Lines. Retrieved February 17, 2006, from: http://www.sei.cmu.edu/productlines/. Caudron, J., & Van Peteghem, D. (2018). Digital Transformation: A Model to Master Digital Disruption. Pennsauken, New Jersey: BookBaby. Costa, N. (2015). Revisiting PSS and service design in the light of the SD-logic . Retrieved from https://www.researchgate.net/publication/302906624_Designing_Integrated_Product-_Service_ System_Solutions_in_Manufacturing_Industries. Deloitte. (n.d.). Flexible consumption business models. Retrieved from https://www2.deloitte. com/us/en/pages/technology-media-and-telecommunications/articles/flexible-consumption- business-models.html. E. Stecke, K. (1983, March). Formulation and Solution of Nonlinear Integer Production Planning Problems for Flexible Manufacturing Systems. Management Science , 29(3), 273–288. E. Stecke K., J. Solberg J. (1982, January). “The Optimality of Unbalanced Workloads and Machine Group Sizes for Flexible Manufacturing Systems.” Working Paper No. 290, Division of Research, Graduate School of Business Administration, The University of Michigan. Gilmore, James H., (1997). “The Four Faces of Mass Customisation.” Harvard Business Review, Jan-Feb . Harvard Business Publishing. Retrieved 12 December 2018 from https://hbr.org/1997/01/the-four-faces-of-mass-customization. Google. (2015, October). Rebecca Minkoff Empowers Millennial Shoppers. Retrieved from https:// www.thinkwithgoogle.com/intl/en-145/success-stories/global-case-studies/rebecca-minkoff- empowers-millennial-shoppers/. Heskett, J. (2003). “Different levels of design practice.” Shaping the Future: Design for Hong Kong : a Strategic Review of Design Education and Practice. School of Design, The Hong Kong Polytechnic University. Heskett, J. (2009). “What is design?”. Retrieved from https://www.edb.gov.hk/attachment/ tc/curriculum-development/kla/arts-edu/references/va/seminar%20notes_by%20John%20 Heskett_%20version%20before%20editing_rev.pdf. Morelli, N. (2006). Developing new product service systems (PSS): methodologies and operational tools . Retrieved from https://www.researchgate.net/publication/245167505_ Developing_new_product_service_systems_PSS_methodologies_and_operational_tools. Mussomeli, A., Laaper, S., and Gish, D. (2016, December 1). The rise of the digital supply network: Industry 4.0 enables the digital transformation of supply chains. Deloitte University Press. Retrieved from https://www2.deloitte.com/insights/us/en/focus/industry-4-0/digital- transformation-in-supply-chain.html. Nair, S.K., Thakur, L.S. and Wen, K. (1995). “Near optimal solutions for product line design and selection: beam search heuristics.” Management Science , 41(5), IGl-l’&S. Pine, B.J. (1993). “Mass Customization: The New Frontier in Business Competition.” Boston, Mass., Harvard Business School Press. Piscicelli, L., Cooper, T., & Fisher, T. (2015). “The role of values in collaborative consumption: insights from a product-service system for lending and borrowing in the UK” (PDF). Journal of Cleaner Production. 97: 21 -29. doi:10.1016/j.jclepro.2014.07.032 - via doi:10.1016/ j.jclepro.2014.07.032. World Economic Forum. (2017, January 15). Shaping the Future of Retail for Consumer Industries. Retrieved from https://www.weforum.org/reports/shaping-the-future-of-retail-for- consumer-industries. Wortmann, J. C. (1989). Towards an integrated theory for design, production and production management of complex, one of a kind products in the factory of the future ESPRIT ‘89: Proceedings of the 6th Annual ESPRIT Conference, Brussels, November 27 - December 1, 1989, pp. 1089-1099, 1989. Retrieved from 299888769_Towards_an_Integrated_Theory_for_ Design_Production_and_Production_Management_of_Complex_one_of_a_Kind_Products_in_ the_Factory_of_the_Future.